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Security

How Truistbit Global Protects You

Your Identity Documents

We ask everyone who opens a Truistbit Global account to give us their BVN (Bank Verification Number) and a valid ID issued by the government (driver’s license, voter’s card, national ID card or NIN slip). This helps us prevent identity fraud by confirming that everyone who uses Truistbit Global, including you, is who they say they are.

Your Personal Information

We use the highest level of encryption to protect your personal information including your identity and confidential account details. We don’t share your information with unauthorised third parties, we would never sell your information and we don’t use your BVN to access any other bank account(s) you may have.

Your Password

When you’re opening your Truistbit Global account, we ask that you create a password (with any combination of letters, numbers and special characters) to secure your account. We may ask for your password to authorise any changes you make to your account information.

Your Facial Identity

It’s mandatory for anyone opening a Truistbit Global account to take a photo of their face during the account opening process so that we can confirm they’re opening the account themselves. This also helps prevent identity fraud.

Your PINs

Every Truistbit Global account is secured with a unique four-digit PIN that only the account holder should have access to. You can’t use your Truistbit Global account without first setting your sign-in PIN. Your transactions on the app are also secured with a transaction PIN, and your Truistbit Global Card has its own four-digit PIN.

Transaction Alerts

We send you real time alerts (in the form of text notifications and emails) for transactions on your account. This keeps you up to date on what’s happening with your money.